Our customer

Wednesday morning: a regular, repeat-business customer in the West Midlands had a warehouse mishap resulting in 9 graphite electrodes lying broken next to a red-faced fork-lift operative.

The brief

“Hello Coidan.. can you supply 9 of our (custom) electrodes – 3 as quickly as possible – to keep production running?”

machined graphite rolls

How did we do?

We worked a Saturday morning shift and had 3 electrodes with them Monday afternoon (express delivery) and the balance within 2 weeks.